SwagMM Terms of Service

Effective Date: August 22, 2026

Welcome to SwagMM. These Terms of Service (“Terms”) govern your access to and use of the SwagMM website, dashboard, services, API, support system, and related features (“Services”).

By creating an account, adding funds, placing an order, or otherwise using SwagMM, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, you must not use SwagMM.

1. General Terms

SwagMM provides access to digital social media marketing and promotional services through an online platform.

We reserve the right to update, modify, suspend, replace, or discontinue any part of the Services at any time.

These Terms may also be updated from time to time. The most recent version published on our website will apply to your continued use of SwagMM.

You are responsible for reviewing these Terms periodically.

2. Account Responsibility

You are responsible for maintaining the security of your SwagMM account, including your username, password, email address, API credentials, and other login information.

You must provide accurate information when creating and maintaining your account.

You may not:

• Access another person's account without authorization.
• Share or sell access to an account in a manner that creates security or fraud risks.
• Use stolen, fraudulent, or unauthorized payment information.
• Attempt to bypass account restrictions or suspensions.
• Create additional accounts to avoid enforcement actions taken against another account you control.

You are responsible for activity performed through your account unless you promptly notify SwagMM of unauthorized access.

3. Use of Our Services

SwagMM services are intended for social media marketing, promotion, testing, management, and related lawful purposes.

You are responsible for ensuring that your use of SwagMM complies with:

• Applicable laws and regulations.
• The rules and policies of the social media platform involved.
• Advertising and disclosure requirements applicable to your activity.
• Any additional requirements stated in the individual service description.

SwagMM does not control Instagram, TikTok, YouTube, Facebook, X, Twitch, Spotify, Telegram, or any other third-party platform.

Changes made by third-party platforms may affect the availability, speed, quality, retention, or functionality of a service.

4. Service Descriptions

Every service may have different requirements, limitations, estimated start times, delivery speeds, refill periods, guarantees, and maximum quantities.

You are responsible for reading the complete service description before placing an order.

The description displayed for a service at the time of purchase forms part of the conditions applicable to that order.

A feature, refill period, delivery estimate, or guarantee should not be assumed unless it is specifically stated in the service description.

5. Order Requirements

Before submitting an order, you are responsible for confirming that:

• The correct service has been selected.
• The correct link, username, post, profile, channel, or other destination has been entered.
• The requested quantity is correct.
• The destination is publicly accessible when required.
• The order meets all requirements listed in the service description.

You should not change the username, link, privacy setting, post, or other relevant information while an order is processing.

If a service requires a public profile or public post, keep it public until the order is completed.

Orders submitted with incorrect, inaccessible, deleted, changed, or private destinations may not qualify for cancellation, replacement, or credit.

6. Multiple Orders on the Same Destination

Do not place multiple orders for the same service or destination at the same time unless the service description specifically allows it.

You should generally wait until the first order is completed, canceled, or otherwise resolved before submitting another order to the same destination.

SwagMM may be unable to accurately determine delivery when multiple providers or services are simultaneously delivering to the same link.

In such situations, refunds, refills, or adjustments may be unavailable.

7. Delivery Times

Start times, completion times, speeds, and delivery periods displayed on SwagMM are estimates unless explicitly stated otherwise.

Actual processing times may vary due to:

• Service demand.
• Provider availability.
• Platform updates.
• Maintenance.
• Technical issues.
• Order quantity.
• Third-party restrictions.
• Other circumstances outside SwagMM's reasonable control.

An order processing more slowly than estimated does not automatically qualify for cancellation or refund.

8. Drops and Refills

Some social media services may experience decreases or “drops” after delivery.

A refill is available only when the applicable service specifically includes a refill guarantee.

Refill eligibility may depend on:

• The stated refill period.
• The starting count recorded for the order.
• Whether another service was used on the same destination.
• Whether the account or post remained accessible.
• Whether the username or link was changed.
• Other conditions listed in the service description.

Services marked as No Refill, No Guarantee, or similar are not eligible for replacement solely because delivered engagement later decreases.

9. Artificial Engagement Disclosure

Unless a service is specifically described otherwise, followers, likes, views, plays, comments, or other engagement supplied through certain SwagMM services may be promotional, incentivized, automated, artificial, or otherwise not equivalent to organic interaction from naturally interested users.

SwagMM does not guarantee that supplied accounts or engagement will:

• Become customers.
• Make purchases.
• Interact with future content.
• Remain permanently.
• Contain complete profiles.
• Represent genuine organic interest.

You must not knowingly misrepresent artificial or purchased engagement as genuine organic engagement when doing so would violate applicable law, advertising requirements, or platform policies.

10. Completed, Partial, and Canceled Orders

An order marked Completed is generally considered fulfilled according to the information available to our system or provider.

If an order cannot be completely fulfilled, it may be marked Partial and the undelivered portion may be returned to your SwagMM balance.

If an order is canceled before completion because the service cannot be delivered, the applicable amount may be returned to your SwagMM balance.

Credits are calculated according to the order quantity, amount delivered, service rate, and system records.

11. Cancellations

Once an order has been submitted and processing has begun, cancellation is not guaranteed.

Submitting a support ticket or cancellation request does not mean that an order has been canceled.

Orders can only be canceled when the service or provider supports cancellation or when SwagMM determines that cancellation is appropriate.

Do not place a replacement order elsewhere while waiting for a cancellation request unless instructed to do so.

12. Payments and Account Balance

Funds added to a SwagMM account are intended to be used toward purchases available through the platform.

Unless required otherwise by applicable law or expressly approved by SwagMM, completed deposits are generally not withdrawable to the original payment method simply because the user later decides not to use the balance.

Amounts returned from canceled, partial, or non-deliverable orders may be issued as SwagMM account credit rather than an external payment-method refund.

Promotional balances, bonuses, coupons, credits, and rewards have no cash value and cannot be withdrawn unless SwagMM expressly states otherwise.

13. Payment Disputes and Chargebacks

If you believe a payment was processed incorrectly, contact SwagMM support first so that we have an opportunity to investigate.

Fraudulent, abusive, or knowingly false payment disputes may result in account suspension, termination, cancellation of pending orders, and other appropriate action.

Nothing in these Terms removes or limits any consumer right that cannot legally be waived under applicable law.

14. Fraud Prevention

SwagMM may review payments, accounts, IP addresses, order activity, and related information for fraud-prevention and security purposes.

Accounts associated with fraudulent activity, unauthorized payment methods, stolen financial information, payment abuse, or deliberate attempts to obtain services without payment may be immediately restricted or terminated.

Where appropriate, suspected fraud may be reported to payment providers or relevant authorities.

15. Prohibited Activities

You may not use SwagMM to:

• Violate applicable law.
• Promote illegal goods or services.
• Facilitate fraud, scams, phishing, or impersonation.
• Distribute malware or malicious software.
• Abuse, threaten, harass, or target another person unlawfully.
• Interfere with SwagMM's servers, databases, website, API, or infrastructure.
• Attempt to exploit bugs, vulnerabilities, pricing errors, balance errors, or system weaknesses.
• Access restricted data without authorization.
• Scrape or overload the platform in a manner that interferes with normal operation.
• Use stolen or unauthorized payment methods.
• Intentionally circumvent service limits, restrictions, or security controls.

If you discover a technical issue or vulnerability, report it to SwagMM instead of exploiting it.

16. Abuse of Staff and Support

SwagMM aims to provide professional support to all customers.

Threats, harassment, fraud attempts, repeated abuse, deliberate misinformation, or serious misconduct directed toward staff or other users may result in restrictions on support access or suspension of the account.

Legitimate complaints, criticism, refund requests, and disputes will not by themselves constitute abuse.

17. Third-Party Platforms

SwagMM is an independent service and is not endorsed, sponsored, operated by, or affiliated with Instagram, Meta, TikTok, ByteDance, YouTube, Google, X, Twitch, Spotify, Telegram, or other third-party platforms unless explicitly stated.

Third-party platforms control their own systems, policies, algorithms, and enforcement decisions.

SwagMM cannot guarantee that a third-party platform will not:

• Remove followers or engagement.
• Delete or restrict content.
• Limit reach.
• Suspend an account.
• Change its algorithm.
• Modify its policies.
• Block or restrict particular promotional methods.

You assume responsibility for determining whether a service is appropriate for your account and intended use.

18. No Guarantee of Social Media Results

Purchasing a SwagMM service does not guarantee:

• Increased revenue.
• Increased sales.
• Sponsorships.
• Monetization approval.
• Organic growth.
• Search rankings.
• Verification.
• Increased reach.
• Increased customer conversion.
• Long-term account performance.

Results depend on many factors outside SwagMM's control.

19. Limitation of Liability

To the maximum extent permitted by applicable law, SwagMM will not be liable for indirect, incidental, special, consequential, or business losses resulting from your use of the platform or a third-party social media service.

This includes, where legally permitted, losses resulting from:

• Social media account suspension or termination.
• Content removal.
• Decreased engagement.
• Lost revenue.
• Lost opportunities.
• Platform algorithm changes.
• Service interruptions.
• Third-party actions.
• Incorrect information submitted by the customer.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

20. Service Availability

SwagMM does not guarantee uninterrupted or error-free operation.

Services may temporarily become unavailable because of maintenance, provider problems, security issues, network failures, third-party changes, or other technical conditions.

SwagMM may add, modify, rename, pause, replace, or remove services without prior notice.

Prices may also change at any time.

Changes in pricing will not retroactively change the price of an order that has already been accepted unless required to correct an obvious technical or pricing error.

21. API Usage

Customers who use the SwagMM API are responsible for securing their API credentials.

API users must comply with the same Terms that apply to orders placed manually through the website.

You may not intentionally overload, exploit, reverse engineer, or interfere with the API.

SwagMM may impose request limits or temporarily restrict API access when necessary to protect system stability and security.

22. Account Suspension and Termination

SwagMM may suspend, restrict, or terminate an account when reasonably necessary because of:

• Fraud.
• Payment abuse.
• Security risks.
• Serious or repeated violations of these Terms.
• Attempts to exploit the platform.
• Illegal activity.
• Abuse of staff or other users.
• Circumvention of a previous suspension.

Where appropriate, SwagMM may provide the user with an opportunity to resolve the issue before permanent termination.

Serious fraud, security threats, or unlawful conduct may result in immediate action.

23. Intellectual Property

The SwagMM name, branding, website design, graphics, software, original text, interface elements, and other proprietary materials belong to SwagMM or their respective licensors.

You may not reproduce, copy, republish, distribute, sell, reverse engineer, or commercially exploit protected SwagMM materials without permission except where applicable law expressly permits such use.

Third-party trademarks remain the property of their respective owners.

24. Privacy and Security

Your use of SwagMM may involve the collection and processing of account, payment, technical, and order information.

Our handling of personal information should be governed by our separate Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials and promptly notifying SwagMM if you suspect unauthorized account access.

25. Communications

By creating an account, you may receive transactional communications relating to:

• Your account.
• Payments.
• Orders.
• Security.
• Support tickets.
• Important service updates.

Marketing communications will be handled in accordance with applicable law and available communication preferences.

26. Changes to These Terms

SwagMM may revise these Terms when necessary to reflect changes to:

• Our Services.
• Our policies.
• Payment methods.
• Legal requirements.
• Third-party platforms.
• Security practices.

Updated Terms become effective when posted unless a different effective date is specified.

Continued use of SwagMM after the effective date of revised Terms constitutes acceptance of the updated Terms to the extent permitted by law.

27. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable where permitted by law.

28. Governing Law

These Terms will be governed by the laws applicable in the jurisdiction in which SwagMM operates, without regard to conflict-of-law principles.

Any mandatory consumer protections applicable to you remain unaffected.

29. Contact and Support

If you have questions about these Terms, an order, payment, or account issue, please contact SwagMM through the support ticket system.

Website: SwagMM.com

Please include relevant order or transaction information when contacting support so that your request can be reviewed efficiently.

By registering for an account, adding funds, accessing the API, or placing an order through SwagMM, you acknowledge that you have read, understood, and agreed to these Terms of Service.